What will I find on the members area once I join?
You will find all necessary tools and instructions to be able to search and download virtually anything for free.
We form part of the biggest databases network on the Internet, maintaining over 9 billion files alive. With that amount of data, it is extremely rare that you don't find what you are looking for.
No matter if it is a single song, a full music CD, an old or recent DVD, a full computer program, a full game for any platform, an e-book, images... you name it, and chances are that you'll find it!

 What exactly is Free-Internet-Downloads?
Free-Internet-Downloads is geared specifically for downloading all types of files connecting directly to an extensive high-speed database servers network available to all Free-Internet-Downloads members and developed to provide a user-friendly and enjoyable high speed downloading experience.
Free-Internet-Downloads members download virtually anything from the Internet at no cost.
Free-Internet-Downloads offers direct database downloads.
Our main policy is computer safety.

 Are there any limitations on the number of downloads?
The answer to this question is a simple NO.
No matter what membership you choose, you will be able to download as much as you want or need. You will not be charged per download made, or per disc burned. The only limitation that you will find on your membership is their expiration dates.
We recommend applying for our new lifetime membership. We constantly receive petitions from users that need to register again because their membership has expired.
You will not have that problem with a life membership.

 How fast are the downloads?
Depending on your connection, you will enjoy higher-than-expected download rates for your particular connection speed. A song will download in not more than 3 minutes, a full music album will download in about 20, and a full DVD movie will download in not more than 2 hours using a broadband connection.
Users of dial-up modem connections will experience slower download speeds than broadband users.

 How easy is the search and download process?
Very easy. You search for your item as if you were searching on any search engine.
Detailed download instructions are readily available to our members 24/7. We strive to give our members complete satisfaction and assistance to make sure they enjoy the benefits provided by our site. You are guaranteed to be explained in plain English about every aspect of searching, downloading, and burning files.

 What format are the files in?
Music files are always on mp3 format.
Software can be downloaded in regular executable files, and also in compressed format.
Video files are available in a wide range of video formats normally playable by any video player.
Extra codec's are available at all premium memberships.
Games and Software are always full versions (no demos), including serial numbers when needed.

 I want to create CDs, DVDs or VCDs with the downloaded files. How?
Our members have access to all necessary programs and complete instructions on how to burn CDs, DVDs/VCDs.
It's not at all complicated and you will enjoy the whole process. The recorded DVDs/VCDs will play on any home DVD player.
You can record your audio files on regular CD or MP3 format as well using the software we provide and play your favourite music on any CD/MP3 player.
(Recording software is included in all bonus memberships).

 How about refunds?
We will process any refund petition within the next 8 weeks of purchase.
Any membership is entitled to a 8 weeks full refund guarantee. It is like enjoying a 8 weeks trial.

 Do you offer a satisfaction guarantee?
Yes we do! If you are experiencing technical difficulties and would require support, our support team guarantees to solve your issue on first contact or your money back! Simply contact us by email, by phone or through live web-chat function located in the member’s area.

 What kind of support can I expect?
We have 3 teams offering support around the clock and 7 days a week. Once inside, you will find clear online forms where you can submit your questions, FAQ pages that answer all common issues, and, if you do not find your answers there, our support team guarantees to solve your issues on first contact or your money back! You will get clear concise answers back in record time! You can contact our technical support team by email 24/7,  Start by clicking here.

 Are there any per-download fees?
None, whatsoever. Once you become a member there are no further fees for software or service. We present everything conveniently to you as every aspect of our service is aimed to help you obtain maximum enjoyment.

 Is my registration secure and confidential?
Absolutely. We do not store any personal or credit cards information.
We use a third party 128-bit encrypted secure credit card processor that will confirm the validity of your credit card in real time directly with your bank. A world leader in encrypted credit card secure processes. Your registration will be represented by a unique receipt number corresponding with an email. The email address where we will contact you if needed.

 Will I be billed again?
Not at all. All memberships are one time charges and you will not experience any surprise charges.
We are not a subscription or a "pay per download" service. Members download as much as they want, unrestricted, during their membership time. Once a membership is cancelled due to expiration or the execution of our 8 week full refund guarantee, access to the member's areas will be automatically denied.

 What about "Unlimited membership" then?
The Unlimited membership has no expiration date. It actually makes you save money!
It is the best choice since many users need to buy a second membership due to expiration dates and end up spending more money than they would have if they chose a Unlimited membership on the first place. It's up to you!

 Can I join without a credit card
YES, You can pay using our alternate payment method by direct deposit or by Post office.
For more info click here.

 Can I join using Japanese Yen?
No. The only admitted currency is USD (United States Dollar).
However, you may calculate how much our services costs in your own currency using the converter below.